Questions and answers

Blacktel

  • What is Blacktel.io?

    Blacktel.io is an online service that offers virtual numbers which can be used within our Apps or browser. With our virtual numbers, you are able to send and receive text-messages, make and receive calls and a lot more - without a SIM card or even a phone.
    With our virtual numbers, you can create your own virtual phone and manage your calls and SMS




Virtual numbers

  • How do I purchase virtual numbers?

    You can find ‚add credits‘ directly in your dashboard. Currently, you are able to purchase credits comfortably via Paypal or with cryptocurrencies. After you received our credits, you can choose your own virtual number under the category ‚virtual numbers‘. You are free to choose from what country the number should come from and how you want to use it. Please notice that virtual numbers will not be renewed automatically. You are responsible to renew your virtual number before it expires. After expiration, it is not possible to renew the virtual number.

  • How do I renew my virtual number?

    All your active virtual numbers can be seen under the category ‚manage numbers‘. Please choose the number you want to renew. You can renew a number for up to 12 months at once. Do not forget to check if you have enough credits in your account

  • How do I deactivate my number temporarily?

    Under the category ‚manage numbers‘, you can find all your active virtual numbers. Click on the number you want to deactivate temporarily and set the button. You can undo this at any time.

  • What happens when my number was removed?

    Please make sure to renew your virtual number before it expires. You are not able to renew the number or purchase it back once it expired. You can renew your number for up to 12 months at once.

  • What is the price plan for the virtual numbers?

    You can find our current price list on our website. Check it out!

  • Can I use virtual numbers of different countries?

    Yes, of course! You can choose between a variety of different virtual numbers from different countries. We have a great selection of numbers, please get in touch with us if you need a number that is not in stock.

  • Can others use my virtual number as well?

    No, they cannot. Once you purchased a virtual number with your credits, it is only yours to use. Please, keep in mind to renew your virtual number, as you may not be able to get it back once it expires.

  • What features for virtual numbers do you offer?

    We offer different virtual numbers with different features. For example, a Call+SMS feature, but we also offer numbers only for SMS, Calls, Fax, Whats SIM, Trash SIM and many more.

  • Can I use your numbers to verify at online services?

    Such as Telegram, WhatsApp, Facebook ... Yes, of course! Get your own virtual number of your choice and get started!


Devices

  • What are devices?

    You can add your own devices for outbound calls, messages and fax on Blacktel. If you have verified your device successfully, you can use them like virtual numbers. Unlike virtual numbers, your attached devices do not listen for incoming connections.



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