All about virtual numbers

Virtual numbers

Our virtual numbers can be used to send and receive text-messages, fax and make phone calls. We also offer different features for your virtual phone, such as call forwarding or a voicemail.

You can choose virtual numbers from all around the world

Please note that some of our phone numbers can only be used with an identity and/or address verification. This is to protect the user as well as prevent fraudulent intents. Learn more about phone number regulatory and how to add bundles to be compliant with local authorities.

Services

Our virtual numbers come with different services enabled:

• Call + SMS

  Combine supported inbound and outbound calls with SMS on one virtual number. Available directions and capabilities depend on the selected number.

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• Call

  Use a virtual number for supported inbound and outbound online calls. Calling directions and destinations vary by number and country.

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• SMS

  Use a virtual number for supported inbound and outbound SMS. Verification acceptance is controlled by each external platform and is not guaranteed.

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• WhatsApp SIM

  Use a second virtual number that may receive supported SMS or calls for WhatsApp and other verification flows. External platforms decide whether a number is accepted.

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• Trash SIM

  Use a temporary virtual number for supported incoming calls and SMS. Availability and verification acceptance vary by number and external platform.

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Please pay attention to choose the right service for your needs. For example: If you choose a virtual number with service "Call" (only) you can not send or receive messages with this number.

Features

Check out some of our features you can setup with your virtual numbers:

• Conferences

  Upgrade to Level 3 to add up to 5 people to your conference calls

• Recordings

  Listen to your phone calls again

• Address book

  Add numbers to your address book to using your virtual phone easier

• Call Forwarding

  With our Call Forwarding feature, you can redirect all incoming calls to another phone number. It is also possible to set a custom caller ID, which will be shown instead of your virtual number.

• Auto recording

  You can enable an auto recording that will record your phone calls automatically. You can enable this feature for inbound calls, outbound calls and even for conference calls.

• Voice mailbox

  With our voice mailbox, you can create a customized voicemail. You can select a voice and the language it should be spoken in, as well as enter a message for your caller.
  
  Please note that incoming calls will not be put through if you activate this feature. All calls will be recorded, however, so you will be able to listen to them afterwards.

• Text-To-Speech

  You can enter and set a customized message that will be played after your call is connected. You can select a voice and the language the message should be spoken in, as well as decide when the message should be played. This feature can be enabled for inbound and outbound calls.

• SMS Forwarding

  Our SMS Forwarding enables you to redirect all incoming SMS to another phone number. As you do not have to give out your real phone number any more, this is a great way to protect your privacy.

And many more ...